Exceed Internet Data Cap?
Understanding and Managing Your Data Allowance
Each and every Exede plan comes with our fastest Internet speeds. In order to get the most out of your Internet experience, it is important that Exede customers understand and manage their data usage appropriately. Depending on where you live, you can tap into satellite Internet plans with downstream speeds that reach up to 12 Mbps or 5 Mbps. Your monthly data allowance is the only difference between each plan. View our official Data Allowance Policy to find out how much data you can use each month and how it all works.
How Your Data Usage is Measured
The amount of data that you use is measured on a monthly basis. Following the conclusion of each monthly billing period, we reset your data usage to zero. All upstream and downstream data that is transmitted through your Exede broadband service is counted towards your data allowance starting from the first day of each new monthly measurement period.
Going Over the Allotted Data Allowance
In the event that you surpass your monthly data allowance, we could severely restrict, slow, and/or suspend your Exede service, or specific uses of your service, until the conclusion of your measurement period. Your data usage will be reset to zero at the end of each measurement period. If your Exede service has been limited due to overuse, it will be restored.
Keeping Track of Data Usage
If you are a heavy Internet user, we suggest that you monitor your monthly satellite Internet usage to keep track and avoid exceeding your data allowance each month. Monitoring your data usage is an easy process. See the exact amount of data that you used this month by logging in to your account through your email address and password. There is no easier way to avoid the inconvenient surprise of going over your Internet data allowance than by tracking your data usage